Q.    What makes The Ultimate Card ver.III work exactly in the same way as Pfaff Blank Cards?

A.   Most Pfaff cards are made by the same manufacturer as our cards. The same tecnology and components are used.

Q.    I've heard a rumor that using The Ultimate Card may effect my Pfaff/Artista machine's performance and void the warranty. Is it true?

A.   No, it is not. The Ultimate Card ver.III doesn't have any pre-loaded software on them that can affect any internal software components or computer programming in your equipment. Your Pfaff machine will format card for the first time. There are no mechanical parts that can damage your sewing machine. Both, The Ultimate Card ver.III and Pfaff/Artista card are built in compliance with the same PCMCIA standard. Therefore, to the Pfaff or Bernina Artista machine, there is no difference whether it's using a Pfaff Blank card, Bernina Artista re-writable or our card. This has been proven by thousands of satisfied customers for over 6 years of trouble free use.

Q.    My Pfaff machine is connected to the computer via cable. I can not transfer designs to my Ultimate Card ver.III. Is it a bad card?

A.   No, it is not. Please, check communications settings in your software.

Q.    How long does the battery last for and can it be replaced in the Ultimate Card III?

A.   The battery life is approximately 10 years. You can not replace the battery, but you can replace the card.

Q.    If I get the message, "Battery is low," what should I do?

A.   Leave the card in the card slot of your machine under power for several hours. The battery will get charged. If you intend not to use the card for about 6 months (after the inital use),you should charge the card battery for about 8 hours. Should you use the card more frequently, less charging time would be required.

Q.    How many designs can I put on The Ultimate Card III?

A.   The number of designs is determined by the total number of stitches. The card works well with a total of approximately 300,000 stitches on it. It also depends on the number of colors.

Q.    My Ultimate Card worked great, but suddenly, some designs start "scrambling". What happened?

A.   There are several reasons that may cause this problem. One of the reasons could be that the card is overloaded with designs. Another common reason is poor digitizing quality. To solve the problem you have to re-format your card.

Q.    I've downloaded only a few designs but I'm told, "The card is full". What is wrong?

A.   The designs on the card may be too large. Check the total number of stitches. Sometimes, the order in which you download your patterns onto the card may have an effect. In this case, you have to re-format the card and put designs on it in a different order.

Q.    How do I re-format my card ?

A.   Directly in Pfaff machine: Turn the machine OFF. Insert The Ultimate Card ver.III into a card slot. While holding the card button down, turn ON the machine. It should ask you to clear and number the card, do so. Then, repeat the procedure again.

Q.    Can I program my Ultimate Card III for use with Bernina Artista with any equipment other than Ultimate Box II?

A.   NO.

Q.    Can I program my Ultimate card III for use with Pfaff embroidery machine with any equipment other than Ultimate Box II?

A.   Yes. The Ultimate Card III works just as the original Pfaff re-writable card (Pfaff creative card). It can be programmed directly in the Pfaff machine connected to the computer via Pfaff cable, by Pfaff Creative station or by Ultimate Box II.